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Piotr Jakubowski
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Activity overview
Latest activity by Piotr Jakubowski-
Piotr Jakubowski created an article,
How can I track my order?
Once you’ve placed your order, you’ll receive a confirmation email from us. Then, when your order is on its way, you’ll receive another email from the courier with your tracking number. Use this tr...
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Piotr Jakubowski created an article,
Has my return been processed?
All returns sent back using our returns portal and shipping labels are easily tracked. Your return is processed within 48 hours of being delivered back to us, and you'll receive an email notifying ...
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Piotr Jakubowski created an article,
How do I book a return?
Item not quite right? Here's how to return it: Have an account? 1. Log in to My Account > My Returns 2. Choose the item(s) you want to return and let us know why (it helps us make more of the pr...
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Piotr Jakubowski created an article,
Another issue
Contact us with your enquire on our form
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Piotr Jakubowski created an article,
Are your wedding dresses true to size?
We do our best to make our garments run true to size. With the range of styles and fabrics we offer, some items may have a different fit. Check the size guide before you order and take a look at th...
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Piotr Jakubowski created an article,
Do you customise or alter dresses?
All our bridal gowns are designed with love by our in house team. We don't offer made to measure gowns but that doesn't mean our dresses can't be customised by a professional tailor or seamstress w...
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Piotr Jakubowski created an article,
Are alterations included in the cost of my gown?
We don't offer in-house alterations for our gowns or include this in the cost. However, this doesn't mean our gowns can't be altered. We'd recommend contacting a professional tailor or seamstress f...
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Piotr Jakubowski created an article,
Do you have anywhere I can try on my dress?
We don't have any in-store locations or showrooms. We have included as many details as possible in the product descriptions, and also offer a size guide, to help you find the right dress for you. ...
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Piotr Jakubowski created an article,
What is the best way for me to store and transport my gown?
All of our bridal gowns come with protective garment bags. We recommend using this for storing and transporting your dress before your big day. To make sure your gown stays in the perfect condition...
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Piotr Jakubowski created an article,
After the Wedding, do you offer preservation or cleaning services?
We don't offer preservation or cleaning services after the big day! To keep your gown in pristine condition, make sure you have it dry cleaned within 7 days and store it in the garment bag it came ...