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Piotr Jakubowski
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Recent activity by Piotr Jakubowski-
How can I track my order?
Once you’ve placed your order, you’ll receive a confirmation email from us. Then, when your order is on its way, you’ll receive another email from the courier with your tracking number. Use this tr...
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How do I book a return?
Item not quite right? Here's how to return it: Have an account? 1. Log in to My Account > My Returns 2. Choose the item(s) you want to return and let us know why (it helps us make more of the pr...
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Another issue
Contact us with your enquire on our form
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Do you customise or alter dresses?
All our bridal gowns are designed with love by our in house team. We don't offer made to measure gowns but that doesn't mean our dresses can't be customised by a professional tailor or seamstress w...
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Are your wedding dresses true to size?
We do our best to make our garments run true to size. With the range of styles and fabrics we offer, some items may have a different fit. Check the size guide before you order and take a look at th...
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Are alterations included in the cost of my gown?
We don't offer in-house alterations for our gowns or include this in the cost. However, this doesn't mean our gowns can't be altered. We'd recommend contacting a professional tailor or seamstress f...
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What is the best way for me to store and transport my gown?
All of our bridal gowns come with protective garment bags. We recommend using this for storing and transporting your dress before your big day. To make sure your gown stays in the perfect condition...
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Do you have anywhere I can try on my dress?
We don't have any in-store locations or showrooms. We have included as many details as possible in the product descriptions, and also offer a size guide, to help you find the right dress for you. ...
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After the Wedding, do you offer preservation or cleaning services?
We don't offer preservation or cleaning services after the big day! To keep your gown in pristine condition, make sure you have it dry cleaned within 7 days and store it in the garment bag it came ...
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How do I measure myself?
You can find our size guide here! To get the most accurate measurements follow these simple steps: Bust: Lift your arms up in the air & measure around the fullest part of your chest. Waist: Measure...